Shipping and Return Policy
At Invicta PCs, we strive to provide our customers with top-quality refurbished devices and an exceptional shopping experience. To ensure transparency and clarity, we have developed the following Shipping and Return Policy for your convenience. Please take a few moments to read through this information.
Shipping Policy
We offer reliable and secure shipping options to deliver your refurbished device in a timely manner. Our shipping methods may vary depending on your location and the specific product you have ordered. During the checkout process, you will be able to select the shipping method that suits your needs.
We offer reliable and secure shipping options to deliver your refurbished device in a timely manner. Our shipping methods may vary depending on your location and the specific product you have ordered. During the checkout process, you will be able to select the shipping method that suits your needs.
The shipping time will depend on the shipping method you have selected and your location. Once your order has been shipped, you will receive a confirmation email containing a tracking number. You can use this tracking number to monitor the progress of your shipment.
Shipping costs will be calculated based on the shipping method you choose, the weight and dimensions of the package, and your location. The shipping costs will be displayed during the checkout process, allowing you to review and approve them before completing your order.
We currently offer international shipping to select countries. However, please note that customs duties, taxes, and other fees may apply to international orders. These additional charges are the responsibility of the customer. We recommend contacting your local customs office for more information regarding any potential fees.
Return Policy
We want you to be completely satisfied with your refurbished device. If you are not satisfied or have received a defective product, you may be eligible to return it within 30 days of the delivery date. To be eligible for a return, the device must be in its original condition, including all accessories and packaging.
To initiate a return, please contact our customer support team within 30 days of receiving your refurbished device. Our team will guide you through the return process and provide you with a return authorization (RA) number. Please ensure that the RA number is clearly marked on the package when returning the product.
The customer is responsible for the return shipping costs, unless the return is due to a mistake on our part or a defective product. We recommend using a reliable shipping method with tracking and insurance, as we cannot be held responsible for lost or damaged packages during the return process.
Once we receive the returned product and verify its condition, we will process your refund or exchange as per your preference. Refunds will be issued to the original payment method used during the purchase. Please allow up to 7 business days for the refund to reflect in your account.
Certain items, such as software licenses, gift cards, or personalized products, may not be eligible for return. Please contact our customer support team for more information regarding the eligibility of specific items.
Contact Us
If you have any further questions or need assistance regarding our Shipping and Return Policy for refurbished devices, please don’t hesitate to contact our customer support team. We are available to help you via email, phone, or live chat. Visit our Contact Us page on our website for more details.
